Cookie Policy

Understanding how Natural Health UK uses cookies to enhance your browsing experience

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a better, more personalized experience when browsing our site. At Natural Health UK, we believe in transparency, which is why we want to clearly explain how we use cookies and the benefits they provide to you.

When you visit our website, your web browser automatically receives cookies from our servers or from third-party services we work with. These cookies are essential for the proper functioning of our website and help us understand how visitors interact with our natural health and skincare products, allowing us to continually improve your shopping experience.

Why We Use Cookies

We use cookies primarily to ensure that our website functions correctly, to remember your preferences, and to analyze how our visitors use our site so we can make improvements. This helps us provide you with the best possible experience when shopping for premium natural health and skincare products.

Types of Cookies We Use

Essential Cookies

These cookies are absolutely necessary for our website to function properly. They enable basic features like page navigation, access to secure areas of the website, and shopping cart functionality. Without these cookies, our website would not be able to function as intended.

  • Session management: Maintain your login status while browsing
  • Shopping cart: Remember items you've added to your cart
  • Security: Protect against fraudulent activities
  • Load balancing: Distribute traffic across our servers

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data is aggregated and does not identify individual users, but it helps us identify popular pages, understand browsing patterns, and improve the overall user experience.

  • Google Analytics: Analyze website traffic and user behavior
  • Page performance: Monitor loading times and technical issues
  • User journey tracking: Understand how customers navigate our site
  • Error reporting: Identify and fix technical problems

Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. They allow our website to remember your preferences and provide improved features.

  • Language preferences: Remember your preferred language settings
  • Product preferences: Remember your favorite products or categories
  • Region settings: Remember your delivery preferences
  • Accessibility features: Maintain your display preferences

Marketing and Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns by collecting anonymous data about your browsing activities.

  • Interest-based advertising: Show relevant product recommendations
  • Social media integration: Enable social sharing features
  • Remarketing: Show you products you've viewed before
  • Campaign measurement: Track the success of our marketing efforts

Managing Your Cookie Preferences

Your Rights and Choices

You have several options regarding cookies. You can control and manage cookies in various ways, and we want to ensure you understand all your options.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these options in the 'Settings', 'Options', or 'Preferences' menu of your browser. The exact process varies depending on your browser.

Note: Disabling certain cookies may affect the functionality of our website and limit your browsing experience.

Third-Party Cookie Management

For cookies set by third-party services, you can visit their respective privacy policies or cookie management pages to learn how to opt out:

Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent to use cookies. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website. This will allow you to customize your cookie preferences based on your comfort level.

How Long Do Cookies Last?

Session Cookies

These temporary cookies are deleted automatically when you close your web browser. They are essential for maintaining your session while you browse our site and complete your purchases.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and provide a consistent experience when you return to our website.

Cookie Lifespan

The lifespan of cookies varies depending on their purpose. Essential cookies typically expire when you close your browser, while analytics and marketing cookies may last from a few days to up to two years. You can find more specific information about individual cookies in your browser's cookie settings.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and protect your privacy. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Stay Informed

For any questions about this Cookie Policy or our cookie practices, please don't hesitate to contact us. We're committed to maintaining transparency about our data practices and protecting your privacy.

Contact Information

Questions About Our Cookie Policy?

Company: Natural Health UK Ltd
Park Place, Cardiff, CF10 3AT, United Kingdom
Hours: Mon-Fri: 9:00-17:00

We are committed to protecting your privacy and being transparent about our data practices. If you have any concerns about cookies or how we handle your personal information, please contact us and we'll be happy to address your questions.